Spring Hill Associates Case Study

Spring Hill Associates 


The Facts

  • Having years of previous property management and technology experience, Carol and Scott Taylor sought to establish a new boutique management company

The Issues

"We had a vision of building a boutique management company where we provided more personalized service to communities, without getting too big to service them ourselves.”
  — Scott Taylor
  • How to launch a botique management company that is set apart from other companies
  • Effectively combine use of technology with unrivaled customer service
  • Retaking control over their work lives

The Solutions

  • Effective use of "the cloud", mobile, and other technologies
  • TOPS Professional selected to build their community management business from the beginning
  • Word-of-mouth also aided growth

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