United Community Management Case Study


The Facts

  • Commercial / Retail Management Company transitions to Association Management
  • 150 communities representing 31,000 homes
  • Awarded the Community Associations Institute‟s “Accredited Association Management Company (AACM)” designation

The Issues

  • Needed to establish legitimacy in new market
  • Needed to improve efficiency with day-to-day operations

The Solutions

  • Hired and pursued national certifications for the industry
  • Purchased TOPS in the company‟s first year in business 
  • Utilize given tools to address the many needs of their communities

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