NPS Survey Questions

Title: Please select the option(s) below that best describes your role in your organization

TOPS [ONE] is easy to use
Please enter a number from 1 to 4.
TOPS [ONE] has the functionality I need to be successful
Please enter a number from 1 to 4.
TOPS [ONE] is continually adding new features I need
Please enter a number from 1 to 4.
TOPS [ONE] is fast and reliable when I use it
Please enter a number from 1 to 4.

Choosing TOPS [ONE] has helped me by making my job easier
Please enter a number from 1 to 4.
Choosing TOPS [ONE] has helped me by making it easier to communicate with my boards/owners
Please enter a number from 1 to 4.
Choosing TOPS [ONE] has helped me by providing information that is accessible when I need it
Please enter a number from 1 to 4.
Choosing TOPS [ONE] has helped me by reducing my workload with automation
Please enter a number from 1 to 4.

Rate your Customer Service/Support experience for quality of the overall purchasing experience
Please enter a number from 1 to 4.
Rate your Customer Service/Support experience for quality of implementation/training
Please enter a number from 1 to 4.
Rate your Customer Service/Support experience for quality of technical support
Please enter a number from 1 to 4.
Rate your Customer Service/Support experience for quality of your Customer Success Manager
Please enter a number from 1 to 4.

Regarding TOPS [ONE] Knowledge Resources, the quality of knowledge articles is excellent
Please enter a number from 1 to 4.
Regarding TOPS [ONE] Knowledge Resources, the training videos have helped me learn the TOPS [ONE] system
Please enter a number from 1 to 4.
Regarding TOPS [ONE] Knowledge Resources, the content I need is easy to find
Please enter a number from 1 to 4.

What do you like the most/least regarding your TOPS [ONE] experience?

Please enter a number from 1 to 4.
Would you recommend TOPS [ONE] to others?